Privacy policy

Last updated: May 3, 2026

VYRONIX LTD operates this website and related services, including all products, features, and customer support (the “Services”). This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, make a purchase, or contact us.

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Business Information

Trade name: VYRONIX LTD
Company number: 17191965
Email: sales@vyronix.ltd
Address: 24-26 Regent Place, Office 1, Izabella House, Birmingham, England, B1 3NJ

2. Personal Information We Collect

We may collect the following personal information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and transaction details
  • Payment confirmation details
  • Customer support communications
  • Device information (IP address, browser type, cookies, usage data)

3. How We Collect Information

  • Directly from you when placing an order or contacting us
  • Automatically via cookies and analytics tools
  • From payment providers after transaction processing
  • From logistics and fraud prevention partners when necessary

4. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Provide customer support
  • Handle returns and refunds
  • Prevent fraud and ensure transaction security
  • Improve our website and services
  • Comply with legal obligations
  • Send marketing communications (where permitted)

5. Payments

We do not store full payment card details. Payments are processed securely through third-party payment providers that comply with applicable security standards.

6. Order Fulfillment and Dropshipping

As part of our business model, some products may be shipped directly from our suppliers or fulfillment partners. To complete your order, we may share the following information:

  • Your name
  • Shipping address
  • Phone number (if required)
  • Order details

These partners process your data solely for order fulfillment and delivery purposes.

7. International Data Transfers

Your personal information may be transferred outside the United Kingdom or European Economic Area when necessary to process payments, fulfill orders, or deliver products.

This may include transfers to suppliers, logistics providers, or technology partners located in other countries. We take reasonable steps to ensure such transfers comply with applicable data protection laws.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance, analyze usage, remember preferences, and support marketing efforts.

You may control cookies through your browser settings.

9. Sharing of Information

We may share your information with:

  • Payment processors
  • Shipping and logistics providers
  • Suppliers and fulfillment partners
  • Website hosting or platform providers
  • Fraud prevention services
  • Authorities when required by law

We do not sell your personal data.

10. Data Retention

We retain your information only as long as necessary for business, legal, and accounting purposes, including order fulfillment, customer support, and fraud prevention.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no system can guarantee complete security.

12. Your Rights

You may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to certain processing
  • Withdraw consent for marketing

To exercise your rights, contact us at sales@vyronix.ltd.

13. Children’s Privacy

Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.

14. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

16. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

VYRONIX LTD
Email: sales@vyronix.ltd
Address: 24-26 Regent Place, Office 1, Izabella House, Birmingham, England, B1 3NJ